Cyber Shoplifting
Fraudulent chargebacks (Cyber Shoplifting) is a punishable crime. At 1801&Co., we take all instances of chargebacks seriously, particularly those that are filed for fraudulent or untruthful reasons. It is our…
Read More1801&Co. Liability
Delivery1801&Co. shall not be responsible for loss, damage, delay or failure with respect to the products if due to or arising from shortage of raw materials, fires, labour troubles of…
Read MoreUsing Designs Created In Canva
Canva is a wonderful design tool and we know many of our clients use this to create their own logos. It is very important to use best practices when downloading…
Read MoreHow To Share A Canva Design With Our Team
The following video applies only when our team has requested you share the design with us. Please do not send a share link to us without us requesting this from…
Read MoreQR Code Help
Please see the help videos/articles below for instructions on downloading each QR code. • Please remember to always use the downloaded file direct from the QR code generator. • Never…
Read MoreImage Quality Support
When printing from digital files, the most important factor for creating an attractive printed piece is the quality of the image provided. Without a good quality image, the printed sign…
Read MoreCustom Project Quote Request
{ keywords: custom order quote project form custom job customize personalize further }
Read MoreMissing or Defective Items
We’re here to make this right! Please tell us a little more about what’s happening below. *If you believe you are missing your hardware please double check the back of…
Read MoreColor Matching
1801&Co. will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. Because of inherent limitations with the printing process as well as…
Read MoreAllowable Variance
1801&Co. Product Variation and Quality Assurance Policy 1. Design and Function Alterations: 1801&Co. retains the right to introduce minor alterations to enhance functionality or aesthetics. Such modifications may encompass slight…
Read More