How Can We Help?
I gave you the wrong shipping address, what do I do?
Please contact us directly on Etsy with your order number and the full address you would like it shipped to. These requests will not be honored if made outside of Etsy. We cannot guarantee address changes, however we will always do our best.
If you order has already shipped you can reach out to FedEx and ask them to hold it at your local station, there is no cost for this. If you would like us to request the address change for door delivery please reach out to us immediately. The fee for this is $16 which is a charge directly from FedEx, not us. Even with the fee being paid FedEx does not guarantee the address change request will successfully be fulfilled.