FAQ

Getting Started With Your Chalk Markers
How To Add A Swash Or Glyph To Your Words
Color Matching
1801&Co. will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. Because of inherent limitations with the printing process as well as the effect your individual device display settings has on on the color seen on your screen, the accuracy of color reproduction is not guaranteed. By placing an order with 1801&Co., you agree to this limitation. We will try our best to match but due to variations in displays, printers and light sources; we accept no responsibility for color variations between... Read more...
How To Remove The Background From An Image
Missing or Defective Items
We're here to make this right! Please tell us a little more about what's happening here. *If you believe you are missing your hardware please double check the back of your packaging. If your calendar item was wrapped inside a cardboard insert the hardware is taped to the backside.    Read more...
Custom Project Quote Request
Please submit your request here. Read more...
Image Quality Support
When printing from digital files, the most important factor for creating an attractive printed piece is the quality of the image provided. Without a good quality image, the printed sign will not have the quality you desire. Let’s look at the basics to get you started. What is Pixelation? When a raster image is scaled down, the image can become pixelated, also referred to as blurry/fuzzy or being able to see little boxes in the image.  You can see an example below.  To avoid this issue, it’s recommended to use a... Read more...
QR Code Help
Please see the help videos/articles below for instructions on downloading each QR code. • Please remember to always use the downloaded file direct from the QR code generator. • Never take screen shots, crop or alter your QR code in any way! This will affect the image quality which could prevent your QR code from being scannable. • Always be sure to scan your code yourself to make sure it works before submitting for print. CREATE CUSTOM QR CODES FOR TWITTER, FACEBOOK, WEBSITE LINK, TEXT, EMAIL, SMS, WIFI, BITCOIN, APP... Read more...
How To Share A Canva Design With Our Team
The following video applies only when our team has requested you share the design with us. Please do not send a share link to us without us requesting this from you. Read more...
Using Designs Created In Canva
Canva is a wonderful design tool and we know many of our clients use this to create their own logos. It is very important to use best practices when downloading your files. The size and quality settings can greatly impact the quality of the file you download and provide to us for print. Read more...
How To Add A Frosted Background
How to Crop An Image