FAQ

1801&Co. Liability
Delivery 1801&Co. shall not be responsible for loss, damage, delay or failure with respect to the products if due to or arising from shortage of raw materials, fires, labour troubles of any kind, accidents, breakdown of machinery, government acts of any kind, failure of manufacturers, subcontractors or suppliers to deliver materials or supplies or to provide services as agreed or contemplated by past dealings, transportation difficulties of any kind, acts of God, acts of Buyer or anything reasonably beyond 1801&Co. control, whether or not presently occurring or contemplated by either... Read more...
Orders Returned Due To Incorrect Address
In the event an order is returned to us due to an incorrect or insufficient address, the buyer will be responsible for any and all shipping charges for the package to be returned to us as well as the package to be re-shipped. Read more...
Allowable Variance
1801&Co. Product Variation and Quality Assurance Policy 1. Design and Function Alterations: 1801&Co. retains the right to introduce minor alterations to enhance functionality or aesthetics. Such modifications may encompass slight adjustments to designs that are off-center or modifying spacing to suit hardware or holders. 2. Individual Craftsmanship: Each of our products is meticulously handcrafted to order, making them unique. Given the personalized nature of our products, slight variations are natural. Please note that our permissible cut tolerance stands at 3/16″ inch. 3. Acrylic Production Characteristics: Edges of our acrylic products... Read more...
How to Add a Brush Stroke Background
How To Upload An Image
How To Move Objects Behind or In Front Of Other Objects
How To Add A Background
Design Tool Overview Tutorial
Contact
Many of our FAQ's can be answered here in the support section of our website. If you are not able to find the answer to your question here please contact us at hello@1801andco.com. Read more...
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