FAQ

Acrylic Care

• Cleaning Acrylic
• Installing Your Acrylic Board
• Marker Recommendations for Acrylic Boards
• Removing The Protective Film From Acrylic

Ordering

• Cancellations
• Changes To An Existing Order
• Custom Images For Letterpress
• Image Uploading

Policies

• Allowable Variance
• Color Matching
• Contact
• Image Uploading
• Terms Of Service

Shipping

• Incorrect Address
• Order Arrived Damaged
• Shipping Options

Partnerships

• Affiliate Program
• Employment
• Wholesale

Account

• Log In
• Order History

Returns & Refunds

• Order Arrived Damaged
• Return Policy

Support

• Contact

Design Tool Tutorials

• How To Add A Background
• How To Add A Swash Or Glyph To Your Words
• How To Add Brush Stroke Background + Change The Color
• How To Move Objects Behind or In Front Of Other Objects
• How To Remove The Background From An Image
• How To Upload An Image
• How To Use The Design Tool, Overview

Etsy FAQ

• Are there other fonts to pick from?
• Can I cancel my order?
• Can I customize an item more?
• Can I get this by a certain day?
• Can I return my order?
• Do you offer custom shapes?
• Do you offer express shipping services?
• How are the calendars/chore charts/etc hung?
• How do I install my board?
• How far do the boards stick out from the wall?
• I gave you the wrong shipping address, what do I do?
• I haven't received my link to personalize!
• I need to make changes to an order previously placed!
• I'm having trouble with my design, can you help?
• My order arrived damaged, what do I do?
• What is the production time?
• What is the status of my order?
• What kind of markers work best for your acrylic boards?
• When will my order ship?
• When will the black standoffs be back in stock?
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